X Games Aspen Guest Services Information

X Games

VENUE INFORMATION

VENUE HOURS:
The venue will be open to guests and spectators during the following dates and times:
Thursday, Jan. 23: 11 a.m. - 9 p.m.
Friday, Jan. 24: 10:30 a.m. - 10 p.m.
Saturday, Jan. 25: 11 a.m. - 9 p.m.
Sunday, Jan. 26: 11 a.m. - 8:45 p.m.

*Buttermilk Mountain is open to the public daily from 9 a.m. – 4 p.m. Uphilling is not allowed during the X build, games, and tear down.

X FEST

X Fest is the designated Official X Games Sponsor and Exhibitor Village. Located at the base of Buttermilk Mountain, X Fest showcases the culture and lifestyle of action sports. From product demos, giveaways, and live entertainment, to athlete autograph signings and award ceremonies; X Fest is the best place to get hooked up.

X Fest Hours of Operation:
Thursday, Jan. 23: 11 a.m. – 7 p.m.
Friday, Jan. 24: 11 a.m. – 7 p.m.
Saturday, Jan. 25: 11 a.m. – 7 p.m.
Sunday, Jan. 26: 11 a.m. – 7 p.m.

X GAMES MUSIC

X Games Music Concerts are held at Wagner Park on S Mill St. in Downtown Aspen on Saturday, Jan. 25 and Sunday, Jan. 26, 2014. Fans can purchase $30 general admission tickets or $150 X Games Music Premium Club tickets, which include heated tent with viewing platform, food and drink. Tickets can be purchased at www.bellyupaspen.com. Prices do not include applicable service fees. Tickets can be purchased day of show from 10:00 a.m.– 6:30 p.m. at the will call/ticket office located on Mill St. next to Wagner Park (Based on availability). Tickets are scanned at the time of entry and no re-entry is permitted. Concessions will be available for purchase on-site at an additional cost.

X Games Music Schedule:
Saturday, January 25
Doors: 3:00 p.m.
Matt & Kim: 4:00 – 5:00 p.m. 
Phoenix: 5:15 – 6:30 p.m.

Sunday, January 26
Doors: 3:00 p.m.
Axwell: 4:00 – 5:05 p.m.
Tiesto: 5:20 – 6:30 p.m.

TRANSPORTATION INFORMATION

PARKING & SHUTTLES
Event Parking for X Games Aspen 2014 is located at the Brush Creek Intercept Lot, (North side of Hwy 82 & Brush Creek Road) west of the Airport. X Games shuttles will run continuously from the Brush Creek Intercept Lot to the X Games venue at Buttermilk Mountain 9 a.m. until 8 p.m. from Jan. 23 - 26.

Shuttles will also run from Downtown Aspen and Snowmass to Buttermilk from 9 a.m. until 8 p.m. and from Aspen Highlands to Buttermilk from 9 a.m. until 4:30 p.m. from Jan. 23-26. There will be no direct transportation to/from Buttermilk to Highlands after 4:30 p.m. Guests can take a regularly scheduled bus into Aspen and transfer to an X Games bus at the Ruby Park location. Outbound shuttles to the Brush Creek Intercept Lot, Aspen and Snowmass will run 45 minutes after the last competition concludes.

There is no charge for parking at the Brush Creek Intercept Lot or for the Shuttle Service to the venue. Pay parking is available in downtown Aspen.

*NOTE: Regularly scheduled RFTA shuttles (www.rfta.com) can bring you to the venue should you park in the Brush Creek Intercept Lot prior to 9 a.m. The last X Games shuttle departs from the venue's main entrance 45 minutes after the last competition concludes each night.

RFTA
RFTA provides extensive and free bus service around the town of Aspen. Shuttles run continuously during peak morning and afternoon hours. Call 970-925-8484 or go to www.rfta.com for more information. There will be a direct X Games bus 8 a.m. - 8 p.m. from Ruby Park Station (downtown Aspen) to/from Buttermilk Mountain. Anyone requiring transportation outside of Aspen/Snowmass, such as Glenwood Springs, Carbondale or Basalt, should reference RFTA for assistance.

DROP OFF AND PICK UP AREA
Guests can be dropped off and picked up at the base of Buttermilk Mountain. Take Hwy 82, turn at Owl Creek Rd. and take first left into Buttermilk Parking Lot. Loading and unloading only. NO parking or waiting.

DRIVING DIRECTIONS
From Denver: Take I-70 West to Glenwood Springs (Exit 116). Proceed South on Hwy 82 to Brush Creek Rd. and park at the Brush Creek Intercept Lot. Free shuttles will take you to and from the event.
From Grand Junction: Take I-70 East to Glenwood Springs (Exit 116). Proceed South on Hwy 82 to Brush Creek Rd. and park at the Brush Creek Intercept Lot.

GUEST SERVICES INFORMATION

The Guest Services tent is the designated area for all event information. Event schedule, venue activities, lost and found, wheelchair viewing maps and other event services are offered. Guest Services is located on the deck at the entrance of X Fest.

If you have any event-related questions or concerns while on-site, please locate a Guest Services Representative or ask where the closest one can be found.

ADA
ADA drop-off is available at the base of Buttermilk Mountain. Take Highway 82, turn onto Owl Creek Rd. and take first left into Buttermilk Parking Lot. Follow signs toward the ADA/VIP Drop-off/Pick-Up location. Designated wheelchair viewing areas have been established at the patio deck of Bumps Lodge and on the south/hill side of Bumps below Big Air. Staff in the Guest Services tent will be available to escort an individual to the wheel chair viewing area. Please locate a Guest Services representative at the venue entrance or go to the Guest Services tent located in X Fest for information and assistance.

ATMs
ATM machines are located inside Bumps Lodge, lower level.

CONCESSIONS
Food and drink concessions will be provided on-site near the Snowmobile competition course and the Inn at Aspen patio, which will offer an outdoor seating area. Bumps Lodge also provides outdoor patio concessions along with a full-service restaurant indoors. Please refer to the map for specific locations.

LOST CHILDREN/LOST AND FOUND ITEMS
The Guest Services tent is designated as the meeting point for lost or separated people. Lost and Found is also located at the Guest Services tent. Items that are found should be turned into staff at this location. Guests reporting any lost items should be directed there, as well.

MEDICAL
On-site medical is available to guests. If you have or see a medical emergency, please contact an ESPN staff member or Security immediately and they will notify medical personnel. The Spectator Medical tent is located next to Bumps in the base area. Water and basic medical services are provided by trained staff.

MERCHANDISE
Official X Games Merchandise is available near the main entrance along with two locations in the X Fest area.

PUBLIC PAY PHONES
Public pay phones are available inside of Bumps Lodge.

RESTROOMS
Public restrooms are located inside Bumps Lodge. Additional public restrooms are set up directly across from Bumps main entrance doors as well as to the south/hill side of Bumps below Big Air. Restrooms can also be found near the Inn at Aspen patio.

SECURITY
Security Check Points are located at the entrance and exit to the venue. Event Security personnel are also patrolling the venue and will assist with crowd and access control.

*Event information is subject to change.

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